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Privacy Policy

Introduction

At DigiPulse Communications Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Usage Data: Information about how you use our website and services.
  • Correspondence: Records of communications with you, including emails and messages.

2. Data Processing And Storage Consent

By providing your personal data to DigiPulse Communications Limited, you consent to the collection, use, and disclosure of your data as outlined in this Privacy Policy. If the collection, use, or disclosure of personal data is reasonably necessary for the performance of a contract between you and DigiPulse Communications Limited, your consent is deemed to be provided.

You have the right to withdraw your consent at any time, albeit this may impact our ability to provide certain services to you. If you wish to withdraw your consent or have questions about our data processing practices, please contact us using the details provided below.

3. How We Use Your Data

We may use your personal data for the following purposes:

  • To provide, maintain, and improve our services.
  • To communicate with you regarding your inquiries and requests.
  • To send you newsletters, marketing materials, and other information that may be of interest to you, provided you have opted to receive such communications.
  • To monitor usage of our website and analyse trends to improve user experience.
  • To enforce our terms and conditions and protect our rights and property.

4. Obligation to Supply Personal Data

Provision of personal data is largely voluntary; however, certain personal data may be required in order to carry out specific actions or to provide services requested by you. If you choose not to provide the required personal data, we may not be able to fulfil your request or provide certain services. You will be informed at the point of data collection whether the data requested is obligatory or optional.

5. Use of Personal Data for Direct Marketing

We may use your personal data to send you promotional communications about our products and services, as well as offers from our partners, that we believe may be of interest to you. You will have the option to opt-in to receive these communications, and you can withdraw your consent at any time by following the opt-out instructions provided in our communications or by contacting us directly. We will not sell or share your personal data with third parties for their own marketing purposes without your consent.

6. Cross-Border Transfer Of Data

Please be aware that your personal data may be transferred to, stored, or processed in a country outside of your jurisdiction.

By providing us with your data, you consent to the transfer of your personal data to countries outside of your jurisdiction.

7. Storage And Security

DigiPulse Communications Limited makes all reasonable precautions and implements all necessary safeguards to protect your personal data from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. We employ industry-standard security technologies and procedures to ensure your data's confidentiality and integrity.

While no system can guarantee absolute security, we regularly review our security practices and update our policies to enhance the safety and protection of our users' information.

8. Retention Of Data

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it and as required by law. When your personal data is no longer needed, we will securely delete or anonymise it in accordance with applicable laws and regulations.

If you wish to exercise any of the above rights, please contact us using the details provided below.

9. Classes of Transferees

We may share or transfer personal data to the following classes of transferees:

  • Service Providers: Third-party organisations that assist us in operating our business, such as IT service providers, payment processors, and customer service platforms.
  • Business Partners: Collaborators with whom we jointly offer products or services, which may include promotional offers or events.
  • Regulatory Authorities: Entities that require access to personal data to comply with legal obligations, investigations, or regulatory requirements.
  • Affiliates: Companies within our corporate group for purposes consistent with this Privacy Policy.
  • Potential Buyers: In the event that we sell or transfer all or a portion of our business or assets, personal data may be transferred as part of that transaction.
  • Potential Buyers: In the event that we sell or transfer all or a portion of our business or assets, personal data may be transferred as part of that transaction.
  • Legal Authorities: When required by law, or as necessary to protect our rights or the rights of others.

10. Changes To Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

You always have the right to access and correct the data we hold. If you have any questions about this Privacy Policy, your personal data, or our data protection practices, please contact us at:

  • Legal Name: DigiPulse Communications Limited
  • Email: contact@digipulse-communications.com
  • Address: Unit 4005, 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun Hong Kong
  • Registration Number: 77083592

Thank you for trusting DigiPulse Communications Limited with your personal data. Your privacy is important to us, and we are committed to protecting your information in compliance with applicable laws and regulations.